{"id":1597,"date":"2025-05-02T13:09:01","date_gmt":"2025-05-02T13:09:01","guid":{"rendered":"https:\/\/glimmerproject.co.uk\/?page_id=1597"},"modified":"2025-10-15T09:56:04","modified_gmt":"2025-10-15T09:56:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/glimmerproject.co.uk\/index.php\/faq\/","title":{"rendered":"Glimmer Project FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-background-position-medium:left top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image-small:linear-gradient(182deg, #ecf5ea 45%,var(--awb-color8) 100%),url(https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/03\/transparent-spacer.png);;--awb-background-image:linear-gradient(182deg, #ecf5ea 45%,var(--awb-color8) 100%);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1526.72px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-z-index:0;--awb-bg-size:cover;--awb-width-large:45%;--awb-margin-top-large:26px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:45%;--awb-order-medium:0;--awb-spacing-right-medium:20px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"slideInRight\" data-animationDuration=\"1.0\" data-animationDelay=\"0.5\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one fusion-animated\" style=\"--awb-text-color:var(--awb-color7);\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><p style=\"text-align: center;\">Glimmer FAQ<\/p><\/h1><\/div><div class=\"fusion-image-element \" style=\"text-align:right;--awb-mask-url: url(https:\/\/glimmerproject.co.uk\/wp-content\/plugins\/fusion-builder\/\/assets\/images\/masks\/mask-1.svg);--awb-mask-size: cover;--awb-margin-bottom:300px;--awb-max-width:800px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-zoomout has-mask fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><img decoding=\"async\" width=\"1024\" height=\"1024\" title=\"Untitled design (30)\" src=\"https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30.png\" data-orig-src=\"https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30-1024x1024.png\" alt class=\"lazyload img-responsive wp-image-1608\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271080%27%20height%3D%271080%27%20viewBox%3D%270%200%201080%201080%27%3E%3Crect%20width%3D%271080%27%20height%3D%271080%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30-200x200.png 200w, https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30-400x400.png 400w, https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30-600x600.png 600w, https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30-800x800.png 800w, https:\/\/glimmerproject.co.uk\/wp-content\/uploads\/2025\/05\/Untitled-design-30.png 1080w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 800px\" \/><\/span><\/div><div class=\"fusion-section-separator section-separator rounded-split fusion-section-separator-1 rounded-split-separator\" style=\"--awb-spacer-height:71px;--awb-svg-margin-left:0px;--awb-svg-margin-right:0%;--awb-svg-margin-left-medium:0px;--awb-svg-margin-right-medium:20px;--awb-svg-margin-left-small:1.92%;--awb-svg-margin-right-small:1.92%;\"><div class=\"fusion-section-separator-svg\"><div class=\"rounded-split bottom,top\" style=\"background-color:var(--awb-color2);\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:15px;--awb-padding-right:17px;--awb-padding-bottom:40px;--awb-padding-left:12px;--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-image:linear-gradient(180deg, #ffffff 97%,rgba(0,0,0,0) 100%);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:51px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:40px;--awb-spacing-left-large:2.496%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:2.496%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"slideShortInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-bottom:10px;--awb-border-size:0px;--awb-icon-size:1px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-content-letter-spacing:var(--awb-typography4-letter-spacing);--awb-content-text-transform:var(--awb-typography4-text-transform);--awb-content-line-height:var(--awb-typography4-line-height);--awb-icon-alignment:left;--awb-hover-color:hsla(var(--awb-color4-h),var(--awb-color4-s),var(--awb-color4-l),calc(var(--awb-color4-a) - 95%));--awb-border-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 80%));--awb-background-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 95%));--awb-divider-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 80%));--awb-divider-hover-color:var(--awb-color5);--awb-icon-color:var(--awb-color8);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color7);--awb-icon-box-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 90%));--awb-toggle-hover-accent-color:var(--awb-color6);--awb-toggle-active-accent-color:var(--awb-color7);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:20px;--awb-title-letter-spacing:var(--awb-typography1-letter-spacing);--awb-title-line-height:var(--awb-typography1-line-height);--awb-title-text-transform:var(--awb-typography1-text-transform);--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-1597-1\"><div class=\"fusion-panel panel-default panel-1573efcb03d5bee1a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1573efcb03d5bee1a\"><a aria-expanded=\"false\" aria-controls=\"1573efcb03d5bee1a\" role=\"button\" data-toggle=\"collapse\" data-target=\"#1573efcb03d5bee1a\" href=\"#1573efcb03d5bee1a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What kind of services do you offer?<\/span><\/a><\/h4><\/div><div id=\"1573efcb03d5bee1a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1573efcb03d5bee1a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We offer a wide range of services to young people targeting emotional distress and bereavement. Other services can be seen at the <a href=\"https:\/\/freshmindseducation.com\/\">FME website<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a3776060e7237597f fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a3776060e7237597f\"><a aria-expanded=\"false\" aria-controls=\"a3776060e7237597f\" role=\"button\" data-toggle=\"collapse\" data-target=\"#a3776060e7237597f\" href=\"#a3776060e7237597f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I support Fresh Minds Education?<br \/>\n<\/span><\/a><\/h4><\/div><div id=\"a3776060e7237597f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a3776060e7237597f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div>We accept donations, whether one-off or monthly instalments.<\/div>\n<div><a href=\"https:\/\/freshmindseducation.charitywize.com\/26362\/donations\/\">Donate here &gt;\u00a0<\/a><\/div>\n<div>You can also get involved in the work by volunteering to help out!<\/div>\n<div><a href=\"https:\/\/forms.office.com\/e\/RyZHXsaC5p\">Volunteer Form &gt;<\/a><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ec7ac736b19ae99c7 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ec7ac736b19ae99c7\"><a aria-expanded=\"false\" aria-controls=\"ec7ac736b19ae99c7\" role=\"button\" data-toggle=\"collapse\" data-target=\"#ec7ac736b19ae99c7\" href=\"#ec7ac736b19ae99c7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What age of children and young people do you support?<\/span><\/a><\/h4><\/div><div id=\"ec7ac736b19ae99c7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ec7ac736b19ae99c7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We offer a range of support options for young people of all ages, depending on funding status. Please get in touch with us at hello@freshmindseducation.com for more information on specific types of support.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0cf177f45724e8a27 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0cf177f45724e8a27\"><a aria-expanded=\"false\" aria-controls=\"0cf177f45724e8a27\" role=\"button\" data-toggle=\"collapse\" data-target=\"#0cf177f45724e8a27\" href=\"#0cf177f45724e8a27\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">The person I am requesting a box for has dyslexia, can you accommodate this?<\/span><\/a><\/h4><\/div><div id=\"0cf177f45724e8a27\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0cf177f45724e8a27\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Absolutely! We will select dyslexic-friendly books and resources.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-11d963105612fda90 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_11d963105612fda90\"><a aria-expanded=\"false\" aria-controls=\"11d963105612fda90\" role=\"button\" data-toggle=\"collapse\" data-target=\"#11d963105612fda90\" href=\"#11d963105612fda90\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is there a fee for your Glimmer Project services?<\/span><\/a><\/h4><\/div><div id=\"11d963105612fda90\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_11d963105612fda90\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No, but donations are always welcome.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-232decb60e3172b7c fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_232decb60e3172b7c\"><a aria-expanded=\"false\" aria-controls=\"232decb60e3172b7c\" role=\"button\" data-toggle=\"collapse\" data-target=\"#232decb60e3172b7c\" href=\"#232decb60e3172b7c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long will it take my Glimmer box to arrive?<\/span><\/a><\/h4><\/div><div id=\"232decb60e3172b7c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_232decb60e3172b7c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Every month we put our Glimmer Boxes together, so your box will be hand picked on the next available date and posted out via courier.<\/p>\n<p>There are 12 dates per year they would be delivered. Check the request form for the most up to date delivery day.<\/p>\n<p class=\"x_MsoNormal\" aria-hidden=\"true\">&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ef0470bc8db9831af fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ef0470bc8db9831af\"><a aria-expanded=\"false\" aria-controls=\"ef0470bc8db9831af\" role=\"button\" data-toggle=\"collapse\" data-target=\"#ef0470bc8db9831af\" href=\"#ef0470bc8db9831af\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-caret-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I make suggestions to the Grief Guide?<\/span><\/a><\/h4><\/div><div id=\"ef0470bc8db9831af\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ef0470bc8db9831af\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can! All thoughts and ideas are welcome. If you have any suggestions please email us at hello@freshmindseducation.com<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1597","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=1597"}],"version-history":[{"count":30,"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1597\/revisions"}],"predecessor-version":[{"id":2743,"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1597\/revisions\/2743"}],"wp:attachment":[{"href":"https:\/\/glimmerproject.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=1597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}